Shad Rich

Review of Bel Red Energy Solutions

Our 20+ year old furnace went out on Valentine's D...

Our 20+ year old furnace went out on Valentine's Day, and I called around trying to get an HVAC company to come out and look at it. One of the companies we called said they were short staffed due to snowy weather and recommended calling BelRed instead. The BelRed technician (Ben) came out the same day and diagnosed our furnace as having a cracked heat exchanger. The repair was supposedly going to cost $2k (although I verified a DIY repair would cost ~$200 for the part but involved disassembling the entire unit). The old furnace was noisy and we needed heat, so we decided to replace it with a newer model anyway. BelRed let us borrow some space heaters, and they scheduled a replacement five days later.

The installation team (Kyle H and Steve B) showed up in the afternoon as they had scheduled. The replacement took about three hours, and we now have a functioning furnace. The overall cost was around $5200. It may not have been the most economical option, but BelRed got the job done.