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Do not put down a deposit to hold the car because ...

Do not put down a deposit to hold the car because you won't see it again! My husband and I went in and were looking into buying a Fiat for me. We had already been pre-approved for an auto loan and brought the information. They completely ignored it and ran through a bunch of other creditors, then called us with an offer waaaay above our range and suddenly required down payment. Of course we said no, and then they magically found out that we were pre-approved for much better terms and could give us the payment we wanted as long as we could come up with this down payment. By this time I was really annoyed and told my husband to ask for the 100$ deposit back they required to hold the car. Well, they started being very evasive and didn't want to call him back. I looked at the deposit receipt and apparently it is nonrefundable if they are able to obtain financing for you-which was not mentioned by Dave the sales consultant. In addition, he failed to mention that the deposit can only be refunded in person. He called me to try and get me back up there to buy the car and I told him I just want my deposit back(which he said would be fine) , and let it slip that we bought a Fiat elsewhere for a better deal and of course he started asking a bunch of questions about what the payments were etc etc, I told him I had to go because I was with family and he HUNG UP ON ME!My husband tried to call them to get the speak to the manager to try and get the deposit back and they just kept transferring him to different voicemails. I will be filing a report through the BBB and potentially the Attorney General if we cannot get our deposit back. I just hope this doesn't happen to anyone else, and have 100$ basically stolen from them!

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