I had a miserable experience in GRT Grand during m...

I had a miserable experience in GRT Grand during my stay on 29th-30th December, 2014 in the Superior Room No 715. The Room was shabby , dirty carpet on the floor. I could never imagine such a dirty curtain and poor room service in a five star hotel. To my utter surprise , there was Tetley tea bag, no Twinings , not even Castleton !! There was mosquito in the room , I called room service person , who attended after three phone calls after 35 minutes, and with his catcher arrested one mosquito. But finally , in my sleep , at around 2.30 in night, I noticed the temperature of the room was uncomfortably high, sounds of mosquito did not allow me to have sleep more! I had such an unhappy stay , which I never could imagine !!