Laura

Review of Sheraton Riverside Hotel

Shower was barely lukewarm 2 days in a row. Was s...

Shower was barely lukewarm 2 days in a row. Was shivering when it was over. It was brutal. Front desk said "a boiler was out and that they like to keep their showers cool so that no one gets scalded". Get the boiler fixed ASAP. Unacceptable and frankly ridiculous. Took like 10 minutes to check me out, the front desk guy clearly didn't want to be there, poor attitude and not focused on customers. Beds and pillows were very nice and comfortable. Room was very clean.