Fred AdrienneF

Review of LifePath Hospice & Palliative ...

My family has had extensive experience with hospic...

My family has had extensive experience with hospices in different parts of the country.And my husband was even the CEO of a hospice for three or four years. So I have a pretty good idea of what to expect from a hospice. Boy, do these people have NO CLUE, NO CARE, NO CONCERN and NO RESPECT FOR PATIENT OR THEIR FAMILY. They delivered a hospital bed that my husband, who was almost comatose at the time, couldn't sleep in. I asked them to come and remove it and they couldn't do it for two days as all trucks were doing deliveries, not pick-ups. I understand they cannot co-mingle equipment being returned with that being delivered to patients due to concerns of cross contamination. So I asked if they could at least come and dismantle so I could move it out of the room. Nope, couldn't do that either. So a neighbor and I spent an hour trying to dismantle the thing which is so complicated they must get them at Ikea. Next I asked them to supply a commode- nope, all out (!!!!!) so instead they dropped of a used (unsealed in a grocery store bag) child's size bed pan. I asked for waterproof pads and adult diapers- nope, "you won't like ours, best get your own. " I was told not to call at night if my husband fell as a nurse would be sent out-- and you know what, I did stop calling because the night nurse was the rudest human being I have ever met. Should a hospice nurse stand in the door of the room and in a totally bored and disinterested voice ask "So, what's wrong with him?" . Then she would hold out her hand and say "Hand me a pair of gloves"-- gloves I was paying for, not them. She would take abut an hour to write up her notes after she checked him out and repeatedly ask what was my relationship to the patient. Apparently she thought I was lying as the day nurse made some joke about how she wrote me up as "the daughter". So disrespectful !! Now that I know how terrible they are I am moving out of their service area so If I need hospice care I can get someone who understands what that is supposed to mean.
The leadership of this organization has failed miserably in their mission and should all be fired. They make big bucks to do a crappy job.