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I don't write a ton of reviews, but felt in this i...

I don't write a ton of reviews, but felt in this instance I should. I just checked out of my horrific stay at the Manhattan, and I'd like to warn everyone against staying there.

I travel to NY every other week for work, and usually stay in the Financial District. As the weather is changing and spring break is happening, the hotel rates sky-rocketed, and I ended up staying at the Manhattan, a good 25 minutes from work by subway.

Upon check-in I was greeted by a wonderful lady named Maxine, who was my only positive experience during my stay. In fact, she upgraded me to the Executive Floor on the 18th floor, which was a nice surprise. When I got back to my room on Tuesday, my key didn't work. After 3 trips down to the lobby, I was informed I had to move. There were a TON of workers on the 18th, which had recently been renovated, but a lot of cleaning people as well. I had smelled a strong odor of pot sleeping Monday night, so I assume whoever it was got caught, and they had to do a deep clean on all the rooms. No problem, as I had never expected to stay on that floor.

I move down to the 5th floor (eventually), and while the decor is certainly a lower grade than the 18th, the size of the room was 3x's as large, so I was perfectly content. Until...

That night I kept hearing a noise in the bathroom, and realized the water was running from the back of the tank. Leaving for work Wednesday morning I stopped the front desk to let someone know. But that was before I attempted to take a shower, which had ICE cold water coming from the shower head. I took the fastest shower of my life, and bathed with a wash cloth in the corner of the tub to keep from immersing myself in the water.

The worst part of the entire stay was attempting to sleep. The 5th floor is apparently the staging area for EVERY CART IN THE HOTEL. This is where House Keeping brings out carts of fresh towels, pillows, soaps, shampoos, etc. And guess when they stage all those carts? From 3-5 am. They're banging into walls, getting re-filled, and people are on walkies talking to other people on walkies. At 4 in the morning. Attached below is a picture from the doorway of my room. I took it this morning before I checked out of the worst hotel I've ever been to in Manhattan. I'm posting it here to let people know not to stay here. Pay the extra money, go somewhere else. Youth hostels, the subway, park benches, I welcome it all after staying at The Manhattan at Times Square.

Oh, and I also got hit with a Resort Fee of $30/night, which, to be fair, was in the fine print of my reservation. After doing a little digging, it seems more and more hotels in midtown are charging these types of fees to make a little more money. The woman I checked out with this morning handed me a card to show all the wonderful things the Resort Fee provides. Things like "Local and Long Distance Calls," Wifi, Refillable Water Bottle, and a Business Center. You know, things only the fancy rich and famous hotels provide. Thank god I had a phone to dial out and water bottle accessible for $30/night. Money well spent.

Manhattan is a wonderful town. THE Manhattan is a terrible hotel.

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