Jessica Pectol

Review of Jacksonville Public Library Do...

We've never been Library members. I was skeptical ...

We've never been Library members. I was skeptical of the idea because we live near the airport. We decided to become members to have more books to read at home without having to buy them. I misread the rent time. I thought it was three months when in actuality it was three weeks. Now they are charging me (orginally $470 without returning)$110 even with returning the books. I called to explain the mistake and they will not forgive the first late fee we've had. Very frustrating. Absolutely ridiculous price for a first offense. Also, there are always homeless and sketchy people outside and inside. People play their music and aren't considerate of others inside the library. It feels like you could be robbed or attacked at any moment.