I broke my Recon on my first day visiting my grand...

I broke my Recon on my first day visiting my grandparents and I usually bring several rods with me, this time however I only brought the one. I called them up and asked what they could do and they said I could come in and they'd send off my rod or upgrade to the Helios 2 for a small price. Safe to say I upgraded and they even called and asked where I was and took all my info down to make the transaction effortless because I was going to be at the store 2 minutes before closing. Nothing compares to Orvis customer service. Do yourself a favor and buy their products and you will not be disappointed.