Bill Muir

Review of Solar Naturally

So very disappointed in the whole experience with ...

So very disappointed in the whole experience with this company. They arrived late on the day that they said they would complete the whole job. One of their install team actually crashed in to the waiting scissor lift because he was running late and came in too fast to park his car. This incident caused further delays to the start which resulted in it being a two day installation instead of one. Then I heard very load banging on the rood and went outside to watch the installation. I saw one of the install team - the supervisor - kicking the tiles as hard as he could to dislodge them. Broke quite a few tiles in the process. Wife and I went to shops for a short while and when we returned they had packed up early and gone. We then discovered two holes in our ceiling where one of the install team had fallen through whilst inside the roof cavity. They failed to mention it to us. The damage was eventually repaired but we will always know that our brand new home has been damaged. When I suggested a fair and reasonable compensation via discount on total cost they offered $200. More insulting than a slap in the face. Finally got $500 off the price of $8,000 - simply disgraceful considering the profit that this company makes. I would never ever recommend them to anyone.