Linda Lashendock

Review of Plow & Hearth

Hey Plow and Heath lovers. I absolutely love this ...

Hey Plow and Heath lovers. I absolutely love this store, especially the outlet. We stopped in the Madison County store 6 weeks ago - close to closing- and had another fantastic experience with two young associates!! We brought fantastic items in less than 15 mins! They were kind and very friendly in their service.
This afternoon I called and asked the woman sales associate if she was busy and did have time to talk? Her tone was rude and unfriendly! She repeatedly asked, what was I calling for? I informed of the outdoor furniture and she snapped that I did not have the right phone number. I asked twice for the right phone number of the country store. She gave it too me with an unhappy tone. I thanked her and said have a very happy day.
Anyone is sales needs to treat their phone customers the same as their in person customers!!! Or NOT answer the phone! She gave a loyal PH customer a bad imagine of Plow And Heath Outlet today, Sunday, July 26, 2020.