Robert Cope

Review of Yes Air Conditioning

I have a very old (25+ year) air conditioning syst...

I have a very old (25+ year) air conditioning system installed in my Las Vegas Condominium. I called Yes! for a basic service tune up and system evaluation.
From start to finish, I was very pleased with the service I received today. Communication was very good too, from the first phone call all the way to the final emailed receipt. Technician Craig was very knowledgeable and diligent, he provided me with a comprehensive explanation of my system's merits and faults. He even properly wired up the motor outside, which he noticed during the inspection of my system. The wiring had been incorrectly installed by a previous owner. Attention to detail along with prompt and courteous service is a very rare commodity in the Las Vegas business world today. As I write this note, cool air is blowing through my condo and I'm a very happy customer (now armed with some solid facts about my existing AC system.) I was offered the Yes maintenance plan and also offered quotes for a brand new systems, but Craig was not at all pushy when I declined.his offers. Don't get me wrong, Craig explained the plan merits very well, I am just not a big fan of maintenance contracts/insurance. I will definitely do business with this firm again.