Overall they have a nice product. My main and real...

Overall they have a nice product. My main and really only issue was salesman told us that our bay window was a single unit window, in which it had to be replaced by a single unit window assembly. When the installers removed the window they said it was 3 individual windows constructed to make a bay window. With the replacement of the 1 unit window I lost several inches of window space on each side and the front is also inset. The appearance isn't as nice as the original setup nor is the light entering my house. When I complained I was told the installers were incorrect and it was definitely a single unit assembly, I have to believe the people who cut the window frame in half and install windows daily before I believe the second guy who came out and told me the installers were wrong and never saw the original window. I now have a issue with the bay window and we will now see how they stand by their warranty, it appears that moisture has gotten between the panes.