Rooms were not ready during check in time. Food wa...

Rooms were not ready during check in time. Food was left in the fridge, there was blood on some of the couches when we turned over the pillow. Also, paid 500$ for a five star dinner to be served the smallest serving on a plate. Ive never seen a hotel not carry umbrellas. When we stayed at the fairmont the cleanliness and customer service was far more superior