M

After a VERY difficult start to the used car buyin...

After a VERY difficult start to the used car buying experience with Ziegler I spoke with Steve the new GM of the dealership. He was appreciative of the feedback and understood the frustrations I felt through the process with the two previous salesman who kept playing some little game of lies and deceit on pricing. Steve assured me he was now personally involved and the situation would be fixed. He directed me to Jonathan Moscovitch in sales who was extremely professional and beyond helpful. Jonathan went above and beyond to provide detailed information on the vehicle including numerous detailed pics and specific pricing that we agreed to. Jonathan was a breath of fresh air to a frustrated customer who was ready to walk away and spend a little more at another dealer just to not have to deal with the previous used car manager. Our buying process was a little more complex since we were out of state and would not be able to physically see the vehicle until we arrived to drive it home. Jonathan provided more than enough detail for us to make our decision. Upon our arrival on day of purchase Jonathan and his team were prepared with a car that detailed, paperwork all in order, no extra sales pitches on any add-ons making the entire process seamless. We were in and out in less than 30 minutes back on the road to drive my daughter's car home. Steve and Jonathan are both professionals in the car business and worth your time to call or stop in. I would not hesitate to buy another car from Jonathan again in the future.

Comments:

No comments