Jerrod Smith

Review of Houlihans

My wife and I visit pretty often we just haven't b...

My wife and I visit pretty often we just haven't been in over a month and our last visit on Friday turned out to be terrible. We waited for over 45 min to get our food and when it finally came back it wasn't cooked to order so after we sent it back we had to wait over another 30-45 min again. When my family and I got ready to pay our ticket I asked for the manager he never came so I went up to him to as we were leaving to explain my experience he was very unprofessional and rude acted as he could care less about my concerns. In the past a manager normally would come by and apologize and make sure everything was corrected. I guess customer service isn't a priority anymore. I was very disappointed at how the service is now.