Michael Langolf Review of DaimlerChrysler AG, Mercedes-B...
In October 2019 my wife bought a C-Class built in ...
In October 2019 my wife bought a C-Class built in 2016 with about 55,000 km in the Darmstadt branch, with the promise that the used vehicles have been checked by Mercedes and are 100% technically in order. We were even sold a young star guarantee just in case.
The vehicle now has performance dropouts. After we contacted an authorized Mercedes Benz workshop to check the vehicle, you discovered that the clutch was damaged. Cost 1600 , which is not covered by the Junge Sterne Garantie, like so many things unfortunately ...
We even had the inspection carried out at the branch (unfortunately).
The vehicle currently has 83 thousand kilometers so we covered almost 28 thousand kilometers with the vehicle. My wife drives gently.
We then turned to the Darmstadt branch, where we also bought the vehicle, as the vehicle is still covered by the statutory warranty.
Unfortunately, the answer was that the Darmstadt branch didn't want to help us any further.
Sad!!!
This is now being checked legally.
Unfortunately, I cannot award any negative points.
Therefore, I can only advise everyone against buying a vehicle there.
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