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Brooke Vanskaik

3 years ago

It has taken me months to finally write this revie...

It has taken me months to finally write this review because I have been so upset. We used to bring our dog here. At first it was great and then over time they became so busy they couldn t even squeeze you in for an emergency. We were on vacation when our dog got sick. We drove 4 hours home in the middle of the night to be home/ able to call right when the vet opens. We called and explained our situation and that it was an emergency. The lady who answered the phone said they were too busy to fit us in and that we had to go to the emergency vet. Our dog was sick for a couple of days, we had been back and forth to the emergency multiple times, and we even called Companion back again to see if they would fit us in for an X-ray. They still refused. Unfortunately, the emergency vet misread our dogs X-ray and misdiagnosed what was wrong. Our dog had to be euthanized due to the negligence. You look for a vet you can trust. We drove 4 hours home in the middle of the night to see our doctor who we thought we could trust. Just to have them recommend us to an emergency vet that doesn t even have doctors who can read an X-ray properly/ understand basic anatomy. You would think that the vets at Companion would be compassionate enough to squeeze an emergency in. At the end of the day we had to euthanize our baby. Why would I ever recommend anyone to come to a vet that doesn t have time for loyal patients? I m extremely disappointed and heartbroken.

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