The BBB is a lesser form of Yelp. They do help peo...

The BBB is a lesser form of Yelp. They do help people reconcile some issues with businesses, but they dont consider facts when people post reviews on their website or deal with disputes through them. They only consider that a consumer is unhappy, whether its reasonable or not and give them advice on how to hurt the business if they do not want to concede to them through the BBB. Combine that with half wit employees and you've got yourself a bad combo.