A call to a heating and cooling tech usually is a ...

A call to a heating and cooling tech usually is a worrisome experience, but Schaal made it easy. We set up an appointment with a convenient window and Pete, the tech, showed up right when they said he would. I received a few reminders the day before and the day-of that the tech was on his way. Great communication. Pete was professional, courteous and respectful of all the new standards that have come with COVID-19. He was able to quickly diagnose the problem and walked me through everything step-by-step. Completely unlike experiences I've had with HVAC techs from other companies in the past. Quality work at affordable rates, made even easier with their maintenance program.