We recently placed an order for curbside pickup at...

We recently placed an order for curbside pickup at our local food co-op through Mercato. The order entry process on the Mercato site was straightforward and easy to use. Once our order was placed we were able to make changes to the order with a phone call no closer than 24 hours before pickup day/time. Customer service was prompt, very courteous, and efficient. If items were out of stock, customer service made excellent substitution suggestions in real time with a quick phone call. Pickup was made as scheduled with no delays. It was definitely a great experience in customer service. We would use Mercato again.