Kelly Lake

Review of Anne Arundel Medical Center Fo...

I had my blood drawn this morning at the blood dra...

I had my blood drawn this morning at the blood draw lab in ste 240. I was warmly greeted by Ashley and Keisha. I explained my history with having very difficult veins to get blood from abd often having to go to the infusion ctr to get IVs put in preop. They spent the next almost 2 hours helping me, I insisted they help other patients as any cam in since we knew it was probably going to be a lengthy and difficult process. It took a while to get just the right spot but the only tried when they were really hopeful about a vein. They were gentle, professional, understanding and kind. They mever made me feel like an inconvenience or a pain lol. I was truly so grateful to have them on my side today and in the end Keisha was triumphant and got all the tubes filled from 1 fantastic stick. I couldn't be happier with the care I received and the entire experience with them both today.