I took out insurance with this company in December...

I took out insurance with this company in December and I can honestly say worst insurance company I ve ever dealt with. I had an accident a couple of weeks back I used the insured vehicle to go to work as my partner used my main car for an airport run. I unfortunately had an accident in this vehicle reported it heard nothing for a few hours then get a call to say I owe money as I was going to work in it... was in a right state as you can imagine after having the accident paid the money without thinking but now they ve chucked my claim out as with everything going on in the world I was 9 days out of date with my mot. Not one phone call from them, only emails back n fourth. I am taking this further as I m disgusted with how it s all been handled and the way I ve been treated... bullied into paying yet more money on a day I was vulnerable upset and not knowing my arse from my elbow.