ZERO STARS.

ZERO STARS.
THE WORST PATHOLOGY COMPANY EVER!!!
Could not even fax my results through to my GP after 13 phone calls, and chasing them for two days!! STILL not fixed.
Was told two different bits of information/instructions when I was trying to submit a specimen sample, and sat in my car for 40 minutes waiting for them to figure out the procedure!!!

The most incompetent lab i've ever come across, and I will never use them again.

The supervisor MARIA SAKAR at Auburn Head Office is a rude, incompetent, unprofessional and a fool who has no customer service experience or skills to handle customer problems and complaints. When I phoned and was telling her the situation and how angry I was at the incompetence, she simply hung up on me. I don't see how she is fit to hold her job there.
PEOPLE SAVE YOURSELF THE STRESS OF THIS INCAPABLE LAB AND USE THE OTHERS!! No-one should go through not being able to get the results and being run around for three days and counting, they're all confused and no one truely knows what they are doing. Disgusting.