F

Funky G

3 years ago

Never again. Was put in someone else's room by acc...

Never again. Was put in someone else's room by accident (G6) upon informing staff I was moved to another room in the basement not far away from G6. No mobile phone signal and WiFi that may as well not be there, and the carpet hadn't even been fitted properly just put over the old carpet creating a trip hazard and generally just looking terrible. Then late at night the guests whose room I'd been originally given (G6) came back and tried to get in, shock they had been locked out of their room, queue much disturbance whilst staff tried to understand what had gone on and eventually give the occupants access to their room! Stayed in many a place in central London, simply will not be going back, I'd go as far as to say it was the worst hotel experience I'd had for many years.

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