Kenan Hart Review of Rainbow Rental
So my wife and I recently moved out of a home mana...
So my wife and I recently moved out of a home managed by RPM. We followed the entire checklist provided by them. Replaced every single lightbulb. Even the ones in the basement that were not installed when we moved in. I vacuumed the entire house. Upstairs was immaculate. The two inspectors even said so. I did not hire a crew to clean the carpet as I didn't have time or want to deal with that at the time. So I told the inspector to have Rainbow hire a company and deduct it from the security deposit. No problem moving out. I bought a house. I informed RPM of my updated address over the phone to the head office and in person with the inspector. I just received a bill from them dated the 10th of February stating 10 days from thst date any balance must be paid. They will turn it over to credit services 13 days after the 10th. Today is the 24th and I just received the letter in the mail. RPM is the literal worst management company in Billings. We had a repair technician from RPM try to enter our house with no warning while my wife was in the shower and I was at work. Their excuse was he was at the wrong house. If you must rent from RPM do not expect anything back. Do not expect them to fix anything. Set your expectations to zero because you will still be disappointed. Their phone system is outdated and their mailbox is full so good luck trying to ever leave a message for them.
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