I booked my daughter a room to take the bar exam w...

I booked my daughter a room to take the bar exam which was being hosted at this hotel. I called and requested the group rate which was negotiated by the California Bar Association. I also requested an extra night so that she could rest after the exam and fly out the next day. They charged her the full rate, did not honor the group rate and told me if I didn t have the quote in writing they wouldn t honor it. I ve patronized Marriott for many years. It s a shame they won t honor their commitment, especially given that they force customers to transact business online or on the phone. I m so disappointed in this company!