neil siddle

Review of Currys Digital, Milton Keynes

absolutely rubbish customer service, I have never ...

absolutely rubbish customer service, I have never left a review before but this needs saying.
Go into store to get a laptop. Not in stock , ok order online while in store , this takes approx. 20 minutes !! Very slow internet and its a pc store ??. This was 8 days ago and you cant phone the shop direct so you go to a call centre. They try their best but even they cant get through to the store. !! Call centre email shop to get them to call me , no phone calls and I have asked twice.
This is not a review of the store staff as they do their best but I am now just leaving to visit the store and demand my money back for not fulfilling the order.
Recommend that you buy anywhere except Currys PC World.

Update Saturday 19th December 5.30pm

Went to the store to get my money back on Friday afternoon . The laptop was there untouched with no software loaded that we had paid for.

Given assurances that it would be definitely be done straight away so I could pick up Saturday promises made to phone me so I don't waste my time visiting again.

Nobody has phoned so I will be on the doorstep in the morning to get my money back.

YOU CANNOT PHONE THE STORE PEOPLE !!

I will definitely not use currys again and would recommend to anyone thinking of buying from them does so at their own peril. Shop elsewhere please.