Great company... But... jeeze... customer service ...

Great company... But... jeeze... customer service needs an overhaul.

So often they are rude & uncaring. Plus they'll always try and blame the customer first rather than resolve the situation.

Add live chat, hire staff who care and, let's be honest, 2 days to reply to an email is archaic... Really?

C'mon TransferWise CS department! You're letting the rest of the team down.