C

Centaine Potts

3 years ago

Ive taken my dog here for about 6 years up until 3...

Ive taken my dog here for about 6 years up until 3 months ago. First of all, this place will try to upsell you for any product, for any issue. I dont think I ever left there without spending at least 400 dollars. My dog has had a cough for about 4 years now (he is 9) and everytime I would ask them about it or bring him in for it they would suggest its allergies or that its normal -here, try this product. My dog is in good health overall, but I'm always a worried mama. A few months ago I had to take my dog to the ER due to his cough. I wasnt in the room with the doctor for more than 20 minutes when he suggested getting an xray. Hes prediction was correct, my dog has a type of heart disease. Its grown from being overworked and is actually putting pressure on his trachea making it hard for him to breath.

Heres my next issue with them.

When he was about 7 I started getting yearly blood tests and taking him and and asking them to go over everything to make sure hes in good health. Every blood test came back fine. They specifically told me "his heart and organs look good!" That was a few months ago in May. I had lost faith in them already due to their lack of finding his heart problem. Over 4 years they knew about that cough and it never occurred to them that this happens in smaller dogs?!

So when my new vet asked if I could get the bloodwork sent over to approve him for a medication- I was warry to trust the results and wanted them to do their own. Sure enough- liver problems. Something that should have been caught from the numerous tests they claimed to have run.

I'm very disappointed that it went down this way. I wasted thousands of dollars here (tooth extractions, etc) now I'm wondering if all of it was justified. Seems like they need to pay more attention to the animals and not the dollar signs.

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