Sander

Review of LG Electronics Benelux

Two years and four months ago we bought a washing ...

Two years and four months ago we bought a washing machine and dryer at the MediaMarkt. We bought this because the employee told us that we had a ten-year warranty on the machine. About a month ago, the washing machine started to show cures. The washing machine selects a program by itself, we cannot select other programs. We cannot set speed and temperature. We have contacted LG about this. LG came up with a courtesy arrangement and wanted to send a mechanic along. The problem was unknown to LG and was unsure that replacing the circuit board would fix it. The contact with the mechanic did not go smoothly, because the mechanic called via WhatsApp, the mechanic blamed us for not being accessible via Whatsapp because we do not have Wi-Fi at work.