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Joel Mann

4 years ago

I used HomeGuard to perform my home inspections ba...

I used HomeGuard to perform my home inspections back in September 2017. They provided detailed reports identifying several issues that we had remedied by the seller before purchasing. In March 2018, we discovered water damage on interior drywall that required unexpected roof repairs. The licensed roofer was shocked that our inspection did not identify the issue that had existed for many years and should have been identified during the inspection process. I'm very disappointed that HomeGuard did not identify this issue during the inspection as I'm now dealing with $2k+ in damage. When I called HomeGuard, they sent someone out that immediately claimed there's no way they could have seen the damage to the roof six months prior. Of course, he made that statement from the ground before even getting up to the roof to look at the issue. I would never use or recommend HomeGuard to anyone. This was a costly mistake for my family. Avoid at all costs.

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