Jason C

Review of Sahara Chrysler Jeep Dodge Ram

*BEWARE* - I'll try to keep this as short and simp...

*BEWARE* - I'll try to keep this as short and simple as possible. My spouse and I went to this dealership with a car in mind after searching through their online inventory. Jose and Flo assisted us and at first and it seemed as though everything was going smoothly. Although, I could have done without the mind-numbing sales pitch in the beginning. There is always a hustle. We were sure of what we wanted and after a test drive we moved forward on trying to purchase the vehicle. Jose explained to us that they would be flexible on the price up to a thousand dollars. We slept on it. Over the next week they had the purchase price of the car changed on us three times. The last time we called them to close the deal we were told the price and to come down and the car would be ready to go. When we showed up the sales rep had the wrong car prepared. A car we had not even looked at once. (This was most likely one of the original sales people's fault since they had called us and offered to sell us a similar car that was beige). When the manager tried to get a feel for what was going on he threw his employees under the bus, wrote them off as being new and not having authority and took no responsibility for the words or actions of his employees.

This dealer gave us the runaround. We were lied to and inconvenienced on multiple occasions. I suggest if they want to earn the business of the community they should reevaluate how they are treating their potential customers. Until then I recommend that you go elsewhere to purchase a vehicle.