They get 3 starts because the hotel staff like fro...

They get 3 starts because the hotel staff like front desk, concierge, maintenance, bell hops, valets were great but Housekeeping was a disappointment. I had a 5 night stay in a room with an amazing view but it was poorly kept. The room needed dusting, it had layers of dust on the furniture. The surfaces of the writing table and the bed stand had old dried food spills that I cleaned off with disinfecting wipes. The toilet base where it bolts to the floor had orange drips on the top and we all know what that means. I can go on and on. Housekeeping skipped my room on one of my days stay even after I called 4 times. I finally went down to the front desk to pick up towels. They were very apologetic and very nice and asked if I wanted the room cleaned. I said no because it was after 11pm by then. I was truly ready to go home after this hotel say!