C

If I can, I would give this place no stars at all....

If I can, I would give this place no stars at all. It doesn t even deserve a single star!

This week, we were speaking with an employee named Jesus O. We were set to see a vehicle with him. We communicated via email the whole time and he made it seem like everything was fine. We updated him of the estimated time we would get there since we lived pretty far away and there was so much traffic driving up to the dealership. He said no problem and that he ll see us there. Well guess what? When we got there, another employee told us that Jesus WAS ACTUALLY NOT THERE. (Ok weird) Then, the second employee showed us the vehicle we were interested in, let us be for a couple of minutes then came back to tell us the vehicle was already sold.... I am not bitter about the vehicle being bought by someone else. What bothers us is the fact that Jesus O. made us drive ALMOST 2 HOURS to the dealership just to get there to be ghosted and be told that what we came for is actually not available anymore after we wasted our time and money on gas. It is COMPLETELY UNACCEPTABLE. I have worked with customer service and it does not take effort nor time to simply send a message to update your clients. He could have saved us so much time rather than having us drive almost 2 hours, then not show himself and have someone else do the job of telling us. That definitely is not a professional way to handle situations.

SO IF YOU DO NOT WANT TO BE DECEIVED AND DISRESPECTED, PLEASE STAY AWAY FROM THIS PLACE. I hope this review helps you so you can save your time to spend in a place which is actually worth it.

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