M

Montserrat Baena

4 years ago

I have been in this hotel for 6 days and it leaves...

I have been in this hotel for 6 days and it leaves a lot to wish my period was 23/8/18 to 8/28/18 in room 2102. To start at the reception a pasotism and a neglect at the time of giving us the room and the information passed the responsibility to manage the room, then after we went to eat we arrived at the last minute and there was almost nothing to dine and what was better nor to eat it. The theme of fatal food repetitive little and without flavor the thematic restaurants another chouw of 5 that there were only you could reserve 4 the other for the royal bony class that two days of Buffet without being able to choose when making reservations without site and without knowing since the one that we left to reserve on Monday closed that day, the animation of the zero pool and the acute and scarce drinks since at 4 o'clock in the afternoon they were unable to make mojitos. The second day when I arrived at 5 in the afternoon to nap the room was undone, I went to put a complaint with a claim sheet and it was a photocopy of no value, 30 minutes later they came to do it but I left it. And finally come full of bites by legs and arms of fleas or bed bugs for all this and something else should lower the category or not charge the money that paid, not deserves

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