Waiting in the queue for 10 minutes, then the conn...

Waiting in the queue for 10 minutes, then the connection will be disconnected. No 24/7 availability as stated on the website.
Make appointments with an employee by e-mail and by telephone, two days later receive e-mails from 2 other employees who are involved in this because there is no communication between the employees.
Before you can start training once, you have already changed your mind three times due to the bad service.