Would not take my order at the counter, said I had...

Would not take my order at the counter, said I had to use the self serve board.
3 things
1) I'm in my 50s I just want to deal with a person
2) There was no one there, so it wasn't busy
3) I walked out without ordering, went elsewhere
4) Toilet was running nonstop
Hire some staff, don't be cheapskates!