Erin Ward

Review of Hot Topic

Was there within the last hour. I knew what I want...

Was there within the last hour. I knew what I wanted & was not greeted by anyone. No one told me the deals going on. My Kokomo store always greets me & is very friendly. Here at Castelton I stood by jewelry case & found what I wanted. Three girls were working. Only one was helping customers. I stood by case wanting someone to come to me to ask if I needed help, but one girl did whatever she was doing on computer while other girl at counter helped the customers. The girl wondering the floor did not greet us & walked past us to go to back to get her drink & keys (maybe to go on break?). I had to walk to counter to get any help. The girl who helped us was nice but we had to approach her. I feel like they need to greet us first. I won't stop coming here, but I will at least know what to expect.