We have gone to Papa Dels for years. The pizza is ...

We have gone to Papa Dels for years. The pizza is usually great. Unfortunately they know how good they are and don't care when you have wait over 2.5 hours for a pizza. I was lied to and told it would be ready in an hour . I just called, was told they are very busy so I guess I'm supposed to understand and accept being grossly inconvenienced. They did not offer to adjust the bill. I will no longer recommend them to the many friends of mine who have kids in college here. Terrible service. Not worth the wait.