I feel mixed with this company. They cleaned my ca...

I feel mixed with this company. They cleaned my carpets well, but they used some special cleaning stuff for our family room since we had some puppy pee in there...and it stunk like dirty feet/vinegar. I called and complained and they came back and cleaned them again and said he must have had too much vinegar in the solution to prevent the urine from crystalizing. Well...it helped, but it still smelled :( I contacted them and they told me to try to neutralize it with baking soda or that my carpet pad may be ruined from the urine...the urine wasnt even that bad though and that particular smell came after they cleaned. So anyways, they were nice, great customer service, but it was a very frustrating experience-they did try to make it right though and the carpets were cleaned well.