I called the hotel directly the night before I mad...

I called the hotel directly the night before I made my reservation for my family of four. I asked if they would match the Expedia price I found online which the hotel said they would. I also asked if their pool was fully accessible and if they require book-ins to use the pools facility- they explained that we didn t need to book in and the pool was fully operational.

The day I checked in they charged me their price for the hotel which was $20 over the price I found on Expedia- even after I explained that I had called the day before being promised a different rate.

The pool was only accessible if you booked in and only only allowed 45min swim times - the pool was also not fully operational as they explained it was. Frustrating as I specifically asked their pool guidelines the night before.

The front desk was unorganized, they were friendly however.

Rooms were clean and breakfast was great