C

Christina

3 years ago

Edit: The owner did reach out to me to get my feed...

Edit: The owner did reach out to me to get my feedback and try to make things right for next time, so I do appreciate that! I think I was just unlucky enough to get connected with a bad rep/contractor. I can't speak for the company's service overall, but I will keep my warning up against the contractor I was originally stuck working with.

I would not recommend Ken from this company. I reached out wanting help with finding a house to rent because in the FAQ page it says that s an option. Well this guy named Ken called me from this company and said he didn t deal with houses and didn t bother transferring me over to someone else there who could help. Instead he ignored the form I filled out of my preferences and kept ignoring me and sending me apartment suggestions that were no where near what I was looking for. Then he finally sent me a list of apartments to consider and said he d call the ones I chose to get prices. So I sent him back a couple I was interested in and didn t hear back for 2 days. Then when he finally reached out, it was unrelated and it was like he forgot he was supposed to call those apartments to get prices for me. So I looked at the websites for them myself and found 1 available in my price range and for the date I wanted. He called that same apartment and told me there was nothing available and instead offered me a higher priced apartment elsewhere. Then tell me why I ended up calling that apartment myself & filling out an application for one they did indeed have available? He flat out lied and tried to get me to go with a more expensive apartment. That was the last straw for me and I told him nicely I would no longer need his services. He never replied either. He did not care about helping me and only wanted to make money. Def don t recommend him!!

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