P

Prabir Das

4 years ago

I am a long time customer of Gwinnett place Honda....

I am a long time customer of Gwinnett place Honda. My experience has always been great at the dealership, especially with the service department. The guys here are knowledgeable and friendly and very responsive to their customer's needs. Jean was my service adviser for my recent issue with a 11 year Honda Odyssey that has been giving me a lot of trouble lately. It was stalling suddenly while driving. Jean worked me for a period of more than a month to resolve the problem. She was always courteous and willing to help. She worked with the technicians and always explained the situation to me. In fact when the problem re-occurred after the first repair, she gladly took back the vehicle and fixed it for free even though the problem was different this time. All in all I am extremely pleased with her level of commitment to customers and Gwinnett Honda's service. I recommend Gwinnett Honda to anyone looking for the highest level of customer service and honesty and integrity - a rarity in this business.

Comments:

No comments