Two positive experiences with the Mercedes branch ...

Two positive experiences with the Mercedes branch in Darmstadt:
1. 1990 on December 24th. (!) I urgently needed a new headlight lens because I wanted to go on a skiing holiday with friends after the holidays and I broke mine while trying to push the car out of a snowdrift. The car was 19 years old and an employee drove to a sub-camp to get it. All of this for less than 30 D-Marks!
2. Last year in Darmstadt, the keystone of my W-124 (31 years old) broke. I immediately received a new one plus step-by-step installation instructions that were understandable even for laypeople with a little prior experience.