JoJo Jones

Review of Grand Hyatt Tampa Bay

We cannot say enough about how wonderful our exper...

We cannot say enough about how wonderful our experience was at the Grand Hyatt in Tampa!!! We were amazed at the customer service especially with Patricia Baquero. She is amazing and made sure from check in to check out that all of our needs for the stay were met. We came out to Tampa to adopt a baby and ended up staying 3 weeks in the hotel. She was checking on us regularly and truly cared about us. We even noticed her working around the holidays and she worked after hours throughout our stay. She gave 5 star service and we need more of her working in customer service. THANK YOU PATRICIA BAQUERO!!!