I am a current collector with CSI, and going to sa...

I am a current collector with CSI, and going to say two things right off the bat. If you worked at CSI for under two months, then you have no opinion on how the place runs because you don't have the experience to know what you're talking about. Sorry but true, if you couldn't make it through the training then you aren't exactly an expert. The people I work with are genuinely nicer people than so many of the people I call.

The other horror stories on here are probably either fabricated (the lines are recorded and anyone caught doing some of these things would be fired, or the clients that employs us would rip us a new one) or were caused by people not willing to cooperate. You are adults, you can be asked to be responsible and get this taken care of. If you actually talk to the collector, you would be amazed how much you can limit your phone calls, not have any at all, and find all sorts of options to repay YOUR debt. There are rules, you gotta cooperate. CSI has a AAA with the BBB. You don't get that by being terrible to people or by breaking the law.