This website does not even deserve one star. We ha...

This website does not even deserve one star. We had booked a ticket for my dad to go to Sri Lanka 2 months in advance with the layover being in Jeddah. The flight was scheduled to leave on a Saturday morning. The day before the flight (Friday at 5:00pm) I get a call from flight network letting me know that my dad needs to get a visa for his stay in Jeddah. I told him that he will not be leaving the airport or country, but the sales man said that he still needs to get a visa. I questioned his as to why we weren't notified two months ago when we booked the flight. I also told the guy that its 5pm on a Friday and everything is going to be closed. When I asked him what else we can do, he said that we have to cancel the flight and book another one. He said that we have to pay an extra $300.00 to cancel the flight.

Honestly, I think they might have over booked the flight and needed more space because when I researched it, you did not need a transit visa for Jeddah. My family was very disappointed with this service, as my dad was going back to Sri Lanka after 15 years, and had a difficult time getting days off from work as well. In the end we cancelled the ticket from flight network and decided to buy a ticket through Whitehorse Travels for a flight leaving on Saturday afternoon.

I would not recommend getting international flights from this website.