carley truelove Review of Crevier MINI
First off, I want to say how much I adore my car. ...
First off, I want to say how much I adore my car. I still remember like it was yesterday, I visited Crevier mini in 2015. I saw a Mini Cooper coupe parked in the front lot and I told myself it was mine. A year later, it was. My Mini Cooper s coupe John cooper works ( Bubba) is all the rage. I still get people coming up to me, asking me what type of car I have, "what is that"??!! Is my favorite comment. So you can imagine, how much I care about maintaining it in tip-top shape. All it's services, repairs, tires etc.. has been done in a Mini Cooper dealership, but mostly Crevier Mini in Santa Ana. I'm so upset by the level of service I received by Kyle Anderson. He is unprofessional,dishonest, rude and unethical. Kyle didn't Inform me beforehand that I will be charged for a diagnostic fee. When I went to pick my vehicle, I was forced to pay or my vehicle wouldn't be released to me. I asked Kyle about it and he refused to help or escalate the matter. I asked for management and I was told he was in Las Vegas. I paid for the unknown charge, however I did not sign anything!! Crevier mini you've lost a loyal customer, and many more after they read this review!!
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