Knowledgeable staff, good correspondence, overall ...

Knowledgeable staff, good correspondence, overall great team of tech-savvy guys they got down at HPC. They explained everything about every step of their data recovery service, even though most of it went over my head. A bit pricey, but worth it for their data recovery services. Only issue I had was with their online portal system that they use for billing and status updates. Maybe it was just a problem with my PC or something, but I had so much trouble logging in, and there is seemingly no way for users to reset their passwords without calling the store and having someone do it from their end. Overall, quite happy with their service. Will definitely be back for future data recovery and PC needs.