No Stars if allowed! Worst hotel experience ever, ...

No Stars if allowed! Worst hotel experience ever, reserved room months in advance, paid more for supposed upgraded room, called a day before to make sure there would be no issues with a late check-in, was told it would not be an issue, get there May 9, 2018 at 11PM New York time and no rooms. Many other guest were experiencing same thing, guests literally from all over the world, finally got a nasty, decrepit, old room that looked like it might have been used on a set of a 'Saw' movie at 3AM next day. Requested to speak to manager next day or for him to come to room, not happening, was not going to stand in line because I didn't have time. I have more but if this alone doesn't get your attention, it's all on you, you have been warned, DO NOT STAY AT THIS DUMP!